ABSTRACT
This study was carried out on the effects of leadership style on executive secretary relationship and productivity using GlaxoSmithKline Consumers Nig. Plc as case study. To achieve this, four significant research objectives were formulated. The survey design was adopted and the simple random sampling techniques were employed in this study. The population size comprise of staff of GlaxoSmithKline Consumers Nig. Plc. In determining the sample size, the researcher conveniently selected 39 respondents while 38 were received and 35 were validated. Self-constructed and validated questionnaire was used for data collection. The collected and validated questionnaires were analyzed using frequency tables and percentage. The result of the findings reveals that giving secretaries the opportunity to contribute to the decision making in the organization is necessary for ensuring cordial relationship between secretaries and top officials. The findings also revealed that effective leadership style acts as a tool for enhancing the secretary’s productive effort. In regard to the findings, the study recommends that the leaders are enjoined to sometimes delegate their power to subordinates. This gives subordinates the impression of being recognized by their bosses. With this development, workers tend to become creative and innovative. And the management is also advised to make use of combinations of leadership styles. Adopting only one style of leadership might be injurious to the attainment of organizational goals. This practice will however, depend on the prevailing situation in the organization.
ABSTRACT
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